The adjudication function is carried out by a special organ of Council, known as the MCK Complaints Commission, that fulfills the following clause of the Act:
- Facilitate resolution of disputes between the government and the media and between the public and the media and intra media
The MCK Complaints Commission is the only media-specific dispute resolution body in the country and deals with the following:
- Dispute Resolution
- Adjudication
- Mediation
- Appeals
The complaints can be sent to the Complaints Commission through the Registrar at registrarmediacouncil.or.ke